Privacy Policy

Humble Comforts and MiBed are trading brands of the same company and located at the same store address 1 Boundary Lane. During our rebranding period, you may see references to both brands across our website, communications, packaging, and documentation. Regardless of which brand appears, your purchase is made with the same legal entity and is governed by these Terms & Conditions.

MiBed Pty Ltd respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, and safeguard your information when you interact with us online or in-store.

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, contact number, email address, and delivery address.

• Payment details required to process orders (we do not store card information; all transactions are processed securely through approved payment gateways).

• Account history, such as past orders, preferences, and correspondence with us.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.

• Communicate order updates, promotions, or important notices.

• Improve our products, services, and customer experience.

• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent customer information to third parties. We may share your information only with trusted service providers (such as couriers or payment processors) who assist us in fulfilling your order. These providers are required to keep your information confidential and secure.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

5. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Opt-out of receiving marketing communications at any time.

6. Cookies and Website Use

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device to help us understand website traffic and user behaviour. You may disable cookies in your browser settings, but some features of the website may not function properly.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services will constitute acceptance of the updated terms.

8. Contact Us

For questions regarding this Privacy Policy or to exercise your data rights, please contact us at:
Humble Comforts Furniture
Email: orders@humblecomforts.co.za
Address: 1 Boundary Road Oakdene, JHB